This Privacy Policy describes how Chat Utilities ("we", "us", or "our") collects, uses, and shares information when you use our mobile application ("App") available at chatutilities.app.
By using Chat Utilities, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
1.1 Information You Provide
Account Information
- Email address (if you register with email)
- Full name (if you sign in with Apple)
- Apple ID identifier (if you sign in with Apple)
User Content
- Chat messages you send through the App
- Images you attach to messages
- Custom system prompts you create
Payment Information
- Transaction history for credits purchased
- Account balance information
Note: We do not store or process payment card details directly. All payments are handled by third-party payment processors.
1.2 Automatically Collected Information
Usage Data
- Token usage for AI model interactions
- Model preferences and settings
- App configuration preferences
Device Information
- Device type and operating system version
- App version
1.3 Information NOT Collected
We do NOT collect:
- Location data
- Contact lists
- Browsing history outside the App
- Advertising identifiers
- Analytics or tracking data
2. How We Use Your Information
We use the information we collect to:
- Provide the Service: Process your chat requests through AI models
- Manage Your Account: Authenticate you and maintain your account
- Process Transactions: Track your credit balance and usage
- Improve the App: Understand how the App is used to make improvements
- Communicate: Send important notices about your account or the service
3. Data Storage
3.1 Local Storage (On Your Device)
The following data is stored only on your device and is NOT transmitted to our servers:
- Chat history and conversations
- Message content and attachments
- Draft messages
- App preferences and settings
- Favorite models list
This means your chat conversations remain private and under your control.
3.2 Server Storage
The following data is stored on our secure servers:
- Account credentials (passwords are hashed, never stored in plain text)
- API keys (encrypted with AES-256-GCM)
- Transaction and balance history
- Authentication tokens (hashed)
3.3 Third-Party Storage
When you send messages through the App, your message content is transmitted to:
- OpenRouter.ai — Our AI model provider that routes requests to various AI models (OpenAI, Anthropic, Google, etc.)
Please review OpenRouter's Privacy Policy for information about how they handle data.
4. Data Security
We implement appropriate security measures to protect your information:
- Encryption in Transit: All data transmitted between the App and our servers uses secure protocols
- Encryption at Rest: Sensitive data like API keys are encrypted using AES-256-GCM
- Secure Token Storage: Authentication tokens are stored in iOS Keychain
- Password Hashing: Passwords are hashed using bcrypt before storage
- Token Rotation: Refresh tokens are rotated for enhanced security
- Rate Limiting: API endpoints are protected against abuse
5. Data Sharing
We do not sell, trade, or rent your personal information to third parties.
We may share your information only in the following circumstances:
5.1 Service Providers
- OpenRouter.ai: To process AI chat requests
- Payment Processors: To process credit purchases (if applicable)
5.2 Legal Requirements
We may disclose your information if required by law or in response to valid legal requests.
5.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
6. Your Rights and Choices
6.1 Access and Portability
- Export your chat history using the App's built-in export feature
- Request a copy of your account data by contacting us
6.2 Deletion
- Delete individual chat sessions within the App
- Delete all local chat history by uninstalling the App
- Request deletion of your account and server-stored data by contacting us
6.3 API Key Management
- Add, update, or remove your OpenRouter API key at any time through the App settings
6.4 Account
- Log out at any time, which clears all local authentication data
- Delete your account by contacting us
For more details on managing your privacy, see our Privacy Choices page.
7. Data Retention
- Chat History: Stored locally until you delete it or uninstall the App
- Account Data: Retained until you request account deletion
- Transaction History: Retained for accounting and legal purposes
- Authentication Tokens: Automatically expire and are deleted
8. Children's Privacy
Chat Utilities is rated 12+ and is not intended for children under 12 years of age. We do not knowingly collect personal information from children under 12.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.
By using the App, you consent to the transfer of your information to these countries.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy in the App
- Updating the "Last Updated" date at the top
We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Email: the.valdex@gmail.com
12. Additional Information for Specific Regions
For Users in the European Economic Area (EEA)
Under the General Data Protection Regulation (GDPR), you have the right to:
- Access your personal data
- Rectify inaccurate personal data
- Request erasure of your personal data
- Restrict processing of your personal data
- Data portability
- Object to processing of your personal data
To exercise these rights, please contact us at the email address above.
For Users in California
Under the California Consumer Privacy Act (CCPA), California residents have the right to:
- Know what personal information is collected
- Know whether personal information is sold or disclosed
- Say no to the sale of personal information
- Access personal information
- Request deletion of personal information
- Equal service and price
We do not sell personal information.